Shipping policy

Shipping Policy

At  Bambiibundles, we are committed to providing quality products and timely service.

Processing Time

  • Orders are processed within 1–7 business days unless otherwise stated.
  • Custom wigs, colored units, preorder items, and specialty orders may require additional processing time.
  • Processing times do not include weekends or holidays.

Shipping Time

  • Shipping timeframes provided at checkout are estimates only and are not guaranteed.
  • Once an order has been shipped, Bambiibundles is not responsible for shipping carrier delays caused by weather, holidays, incorrect addresses, carrier disruptions, or unforeseen circumstances.

Tracking Information

  • Customers will receive tracking information once their order has shipped.
  • It is the customer’s responsibility to monitor tracking updates and ensure someone is available to receive the package if necessary.

Lost, Delayed, or Stolen Packages

  • Once a package has been transferred to the shipping carrier and marked as delivered, Bambiibundles is not responsible for lost, stolen, delayed, or missing packages.
  • Customers must file claims directly with the shipping carrier.

Incorrect Shipping Information

  • Customers are responsible for entering the correct shipping address at checkout.
  • Orders shipped to incorrectly entered addresses are not eligible for refunds or replacements.