FAQs
How long does shipping take?
Processing typically takes 1–7 business days. Shipping times vary based on location and carrier.
Do you offer refunds?
No. All sales are final due to the nature of our products.
Can I color or bleach the hair?
Yes. Most virgin and raw hair can be professionally colored or bleached. We recommend using a licensed stylist.
How long does the hair last?
With proper care:
- Virgin Hair: 1–2+ years
- Raw Hair: 2–5+ years
Do wigs come customized?
Customization options vary by product listing. Please read product descriptions carefully.
What happens if my package is lost or stolen?
Once packages are shipped and marked delivered, Bambiibundles is not responsible for lost or stolen packages.
Can I change my order after placing it?
Order changes are not guaranteed. Contact us immediately after placing your order.
Do you offer local pickup?
Yes, details will be provided at checkout or through direct communication.
What payment methods do you accept?
We accept major debit/credit cards, Shop Pay, Afterpay, and other payment methods shown at checkout.
How do I contact customer support?
Email: support@bambiibundles.com